Why did my transaction fail?

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• What should I do after I paid?

  Upon successful booking, you will receive a 6-digit redeem code. Show it to the merchant at your booking time. For voucher purchases, you can download it within 24 hours inside the App. Transaction history can be found in the Bookings section.

• Is it safe to use my credit card in FunNow?

  FunNow Payment Security complies with PCI DSS, a set of specifications adopted by major technology companies. Regardless of payment methods, all consumer card information is recorded in third-party financial institutions. Throughout the transaction, ...

• Things to take note before deleting account

  ・After successfully deleting your account, you will not be able to log in to the deleted account and view the history of bookings and other records of the account. ・After successfully deleting your account, FunNow will retain the transaction ...

• What currency does FunNow accept?

  FunNow supports the use of New Taiwan Dollars, Hong Kong Dollars, Japanese Yen, Malaysia Ringgit, and Thailand Baht for checkout. The payment currency will be determined according to the location of the card you selected. Please update your credit ...

• What is the rules of Promo Code?

  ・Promo code must be selected for the discount to be applied at checkout. The discount can no longer be used for the transaction after the payment is completed. ・Only one promo code may be used once for one transaction. The same promo code may not be ...