Where can I find the orders?
All orders can be found in the 'bookings' section.
If you are certain of a particular booking, but cannot locate it in the App, please check whether you have turned off the order history in the member section.
Related Articles
How can I find out my current membership level?
Simply open the app and go to the 'Member' page, and you'll be able to see your current status!
Where can I find the gifts I received?
To view the records of the gifts you have received, open "Member" → "My Gift Box" → "Receive Gifts" to check.
Other Questions?
Please find us on our in-app live chat or email Email (TW): cs@myfunnow.com Email (HK): hk@myfunnow.com Email (MY): mycs@myfunnow.com Email (JP): jpcs@myfunnow.com Email (TH): thcs@myfunnow.com
How to cancel?
Go to “Bookings” → Select the booking you’d like to cancel → Go to “Cancel Booking” Refund Policy ・If it is during the full refund period, the full amount will be refunded to the original credit card account, and the original Fun Coins and promo ...
What is the rules of Promo Code?
・Promo code must be selected for the discount to be applied at checkout. The discount can no longer be used for the transaction after the payment is completed. ・Only one promo code may be used once for one transaction. The same promo code may not be ...