How to confirm the refund is completed?

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• Special cases for full refund

  In which circumstances will I receive a full refund? ・If the merchant fails to provide services within 15 minutes, you can request a full refund. ・If the service does not match product details, you have the right to refuse the service and contact ...

• What happened to the Fun Coins balance in a refund case?

  Fun Coins will be refunded in the following two situations: ・The amount of the order (as well as the used Fun Coins) will be fully or partially refunded to the original credit card account If you meet the full or partial refund conditions and apply ...

• What happened to the Fun Coins balance in a refund case?

  Fun Coins will be refunded in the following two situations ・The amount of the order (as well as the used Fun Coins) will be fully or partially refunded to the original credit card account If you meet the full or partial refund conditions and apply ...

• How to use the gift box received?

  "Open "Member" → "My Gift Box" → "Receive Gifts" → Click on the gift you want to use → Select the number of people and usage time, and you are done. Please note that once the booking is completed at FunNow, it is impossible to cancel or request a ...

• Please read it before cancel

  ・ I confirm to cancel my order, and I understand it will result in a portion of the deposit (based on the order amount) charged by the merchant. The remaining amount will be refunded to the original credit card account (please see the Refund policy ...